This requirement is valid till 30-05-2019
Engineering Automobile & Manufacturing
Job Description with Roles & Responsibilities:
â€¢ Active involvement in change initiation, preparation, coordination and implementation to the test and production systems.
â€¢ Own and co-ordinate all operational changes and ensure successful implementation with impact.
â€¢ Participate in Amadeus technical projects in close cooperation with Development and relevant groups within ADP.
â€¢ End to end problem ownership - own Problem Tracking Records, track progress and chase appropriately; aid where necessary and able in their investigation and resolution, making sure solutions are implemented as agreed.
â€¢ Chair & minute Problem Management Review meetings, and then track Problem Management Review action items and own the problem records, making sure action items are implemented as agreed.
â€¢ Ensure the highest quality of operations procedures is maintained.
â€¢ Participate in incident and problem prevention activities.
â€¢ Active involvement in major incidents (2LS trouble-shooting, including on-call where necessary).
â€¢ Propose changes to fix problems and improve processes, seeking assistance when needed.
â€¢ Interface to other teams in Operations, Development and Service Desk.
â€¢ Assist in validation of new hardware relevant to their area of expertise
â€¢ Act as primary interface to vendors
â€¢ Follow relevant developments within the IT industry
â€¢ 3+ years of experience in delivering a highly available, mission critical application
â€¢ Experience of working in the Production Support Environment
â€¢ 3+ years of experience of working as System administrator
â€¢ Minimum 3 yearsâ€™ experience in an engineering or a technical support role, with exposure to Windows and Vmware, preferably on highly available, mission critical applications and platforms
â€¢ Experience in creating RFEâ€™s (Request for Engineering) , estimations for change requests
â€¢ Experience in Airline domain is a plus
â€¢ Experience of working in the Live / Production Environment.
â€¢ Expert Level Skills in Windows System Administrstion, experience with Windows 2008 ,2012
â€¢ Excellent Skills in VMware virtualization â€“ Vsphere 5.5 or 6.
â€¢ Experience in storage and cloud technologies.
â€¢ Experience in administration of medium to large scale Windows Infrastructure(Build, Maintenance and Support)
â€¢ Solid Hands on experience in troubleshooting Windows OS and application related issues.
â€¢ Experience with windows patch management (SCCM) , Microsoft Licensing , McAfee Antivirus.
â€¢ Experience of Network principles & technologies (including TCP/IP, Firewalls, Load Balancers)
â€¢ Solid Hands on experience in scripting / Programming (e.g. Powershell, Perl,Python).
â€¢ Hands on experience in Configuration change management process & tools (Jenkins , Ansible,Puppet)
â€¢ Understanding of automation & monitoring concepts and tools.
â€¢ Working knowledge on Active Directory,DNS,DHCP
â€¢ Experience on Redhat Linux OS Administration is added advantage.
â€¢ Working Knowledge of Citrix Xendesktop or Xenapp technology will be added advantage.
â€¢ Experience in BladeLogic Server Automation, working with SAN environment and VMware
â€¢ Good understanding of processes - ITIL Incident, Problem, Change & Release Management.
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