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This requirement is valid till 27-10-2020

Required Skills:

Location:  Mumbai
Domain:  Engineering Automobile & Manufacturing
Qualification:  Any Degree
Experience:  3-5 yrs.
Job Description with Roles & Responsibilities: 

Desired Competencies (Technical/Behavioral Competency)

Must-Have Experience in Salesforce technology to support the application

Good-to-Have Salesforce CRM knowledge preferred

SN Responsibility of / Expectations from the Role

1 To support Application maintenance activities including Incidents, Defects and non-ticketing items (Batch monitoring, Operations Support, Onsite coordination etc)

2 To handle Salesforce Admin and minor enhancement activities with on-time completions and high quality on deliverables

3 To identify and implement value adds and improvement opportunities on preventive maintenance, batch executions, report generations and process optimizations with IT / Business benefits

4 Preferred to have comprehensive understanding of application maintenance and enhancements within commercial Insurance and provide support by working with multiple stakeholders

5 Need to Handle Customer Communications and Management Reporting

Skillset:  Salesforce


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