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Location:  Gurgaon
Employment Type:  Contract
Experience:  3-5 yrs.
Valid Through:  13-04-2018

Job Description:


• Accomplished, motivated and versatile IT professional; as a SAP CRM functional consultant and pre sales consultant with 5.2 years of experience in the SAP and ERP, known for a personable and professional approach to clients, Higher authority of management developer and project team leader by calls, mails and meetings. Consulting clients from different nationality (USA, Saudi Arabia, Egyptian, and Indian) • Completed one full life cycle and two support project in SAP CRM as a Functional consultant. • Experience in implementation, support and training in SAP CRM modules. • Participated in AS-IS, TO-BE, Blue print preparation. • Scope of work in Sales, Services, and Marketing. • Knowledge in master data business partner and org data. • Having sound knowledge in customizing and configuring the basic functions Text determination, date management, Partner processing, action processing, incompleteness check, status management • Working experience in sale Opportunity and territory management. • Configuring and customizing the key core concepts of SAP CRM including Complaint management, Service request, Service level agreement, Enquire. • Proficient in configuring and customizing the key concepts of Marketing which includesMarketing planning and campaign management, segmentation, personalized mail forms, lead management and ELM. • Functional knowledge of Middleware in integration of the CRM System with R/3 backend system & data exchange between SAP R/3 and SAP CRM. • Knowledge in Web UI features. • Handled various tickets. • Travel different Cites in Saudi Arabia (Dammam, Khobar, Jeddah and Riyadh )


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