This requirement is valid till 23-08-2020
Healthcare Pharmaceutical & Life Sciences
Job Description with Roles & Responsibilities:
ï¿½ Responsible for local inventory maintenance and software license management. ï¿½ Monitors security compliance in accordance with TIS standards, policies and procedures.ï¿½ Responsible for maintenance of systems documentation ï¿½ Provides new staff with PC/account setup and orientation. ï¿½ Provides escalated technical support that requires an on-site presence (server, NAS, network or PC equipment failure), including data backup recovery. Performs complex software/hardware troubleshooting, patches and re-installations in cooperation with the Enterprise Helpdesk and in accordance with established SLAs.ï¿½ Provides consulting/training/education services such as data management and staff training/orientation for standard systems.ï¿½ Serves as the IT point of contact and accountable for the IT portion of new office setups, office expansions, etc. This includes relocation and/or installation of voice/data communications solutions, LAN and PC equipment. ï¿½ Responsible for local IT vendor, contract and outsourcing management. ï¿½ Responsible for monitoring data backups in offices to ensure that they are completed on a regular basis.ï¿½ Other duties as assigned.
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