(1) Asset management
(2) Installation of network devices
(3) Implementation of Change Requests
(4) Closing Incident Requests in the client tool provided.
(5) Implementation & Closure of Change request forms
(1) Link Monitoring in\\r\\n WhatsUp gold tool
(2) Real time traffic analysis
(3) Utilisation monitoring and analysis
(4) Vendor co-ordination for link issues
(5) Link Flap/packet drops issue for MPLS links Proactive ticketing is\\r\\n done.
(6) MPLS Links termination as per client request.
(1) Real time traffic analysis
(2) Utilisation monitoring and analysis
(3) Vendor co-ordination for link issues
(4) Configuration of Leased Line routers
(5) Implementation & Commissioning of Lease line
(6) Proactive monitoring of Lease Lines
(7) Monthly Uptime/Utilisation reports are been shared to IHCL
Firewall configuration and management. Report analysis
(1) Configuration of switches and assignment of ports to VLAN as per\\r\\n requirement.
Link utilization reports on daily, weekly and monthly.
Perform\\r\\n backup of configuration for all the network devices
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