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Network Operations (Service Gateway)

This requirement is valid till 22-10-2018

Required Skills:

Location:  Bangalore
Domain:  Transportation & Logistics
Qualification:  Any Degree
Experience:  5-7 yrs.
Job Description with Roles & Responsibilities: 
* Installation, upgradation and troubleshoot of routers & switches
* Responsible for doing root cause analysis for any incident to do problem management
* Designed & Configured Network Regions, IVR, Dial Plans, Station Setup, monitoring to include gateway configurations, router configurations
* Coordinate daily workload to NOC engineers, while ensuring compliance with SLAs
* Maintaining clients in terms of call handling, case handling and emails and end to end follow-up on the cases, proper shift handovers with updates.
* Hands-on experience on Multi-vendor hardware like Cisco, Checkpoint firewalls
* Responsible to handle implementation of Cisco IP Phones and services.
* Managing local and wide-area voice and data networks by providing access to network resources, maintaining equipment, and monitoring network performance
Networking experience with firewalls, gateways, network protocols TCP/IP
Troubleshooting/ debugging experience
Good communication skills
Basic shell scripting
Automation experience
Matrix and monitoring experience using (Prometheus, Datadog, Grafana (for visualizing metrics))
Network Security/Firewall
WAN optimization (Cisco WAAS)


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