ï¿½(1) Asset management
(2) Installation of network devices
(3) Implementation of Change Requests
(4) Closing Incident Requests in the client tool provided.
(5) Implementation & Closure of Change request forms
ï¿½(1) Link Monitoring in\\\\\\\\\\\\\\\\r\\\\\\\\\\\\\\\\n WhatsUp gold tool
(2) Real time traffic analysis
(3) Utilisation monitoring and analysis
(4) Vendor co-ordination for link issues
(5) Link Flap/packet drops issue for MPLS links Proactive ticketing is\\\\\\\\\\\\\\\\r\\\\\\\\\\\\\\\\n done.
(6) MPLS Links termination as per client request.
ï¿½(1) Real time traffic analysis
(2) Utilisation monitoring and analysis
(3) Vendor co-ordination for link issues
(4) Configuration of Leased Line routers
(5) Implementation & Commissioning of Lease line
(6) Proactive monitoring of Lease Lines
(7) Monthly Uptime/Utilisation reports are been shared to IHCL
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