Responsible for 24/7 support
Handling of production and Dev/Test infrastructure.
Troubleshooting services of applications
Network Monitoring, log Management.
Monitoring Linux server for CPU Utilization, Memory Utilization, and Disk Utilization for performance monitoring.
Logical Volume Management (LVM), creating, reducing, extending and removing
Achieve and Compression using tar
Provide proper solution to Tickets assigned by the L1 team
User and Administration, File permissions, ACLâ€™s in Linux, Sudo.
Troubleshooting and fixing the problems related to systems, software and day to day regular maintenance tasks of the system.
Trouble shooting of Swap memory space allocation.
Package installation using RPM, YUM and solving issues,
Documentations of solution processes and SOPs, Presentations
Assist to Troubleshooting with Boot Related Problems
Analysis of faults and structuring suitable solutions before SLA
Daily check and taking server logs weekly backup.
Prepare/analysis MIS Reports
Activity Execution as per planning
Basic Knowledge of RAID technology (RAID â€“ 1 and 5)
High Availability Red Hat Cluster running Oracle database
Service Start And Stop
Solving password related problems of the users
Troubleshooting Network issues.
Configuring Network setup & resolve troubleshoot the issues.
License Update in Snorkel.
Configurations of Proxy pass in Apache.
Handling & proper Guidance to Customer.
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