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Lead Administrator-L1

This requirement is valid till 10-12-2019

Required Skills:

  Lead Administrator-L1
Location:  Bangalore
Domain:  No search results.
Qualification:  Any Degree,
Experience:  3-5 yrs.
Job Description with Roles & Responsibilities: 

Skill :      VPNs-L3 (Mandatory)

Microsoft Direct Access-L2

 

Job Description:

Key skills required for the job are:

•            VPNs-L3 (Mandatory)

•            Microsoft Direct Access-L2

              Microsoft Always ON VPN  knowledge added advantage

As a Lead Administrator, you should be able to act asa Single point of contact for the technical tower in front of the customermanagement. Ensure proper communication and quick resolution as a crisismanager. Responsible for Vendor Management and people management. Drives day today operations and work plan allocation/management. Conduct periodic reviewswith teams. Weekly and monthly status reports to higher management. Participatein business meetings with various stake holders. Take corrective actions basedon the customer satisfaction surveys. Drive service improvement programs.Ensure adherence to quality / security standards defined for the engagementPerform Trend analysis, identify top few incidents and work with respectiveteams/individual to minimize the incidents



Skillset: 

Skill :      VPNs-L3 (Mandatory)

Microsoft Direct Access-L2

 

Job Description:

Key skills required for the job are:

•             VPNs-L3 (Mandatory)

•             Microsoft Direct Access-L2

               Microsoft Always ON VPN  knowledge added advantage

As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management. Ensure proper communication and quick resolution as a crisis manager. Responsible for Vendor Management and people management. Drives day to day operations and work plan allocation/management. Conduct periodic reviews with teams. Weekly and monthly status reports to higher management. Participate in business meetings with various stake holders. Take corrective actions based on the customer satisfaction surveys. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents



 

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