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Help Desk Engineer

This requirement is valid till 25-09-2020

Required Skills:

  Helpdesk support
Location:  Cochin
Domain:  IT & ITES
Qualification:  Any Degree
Experience:  1-2 yrs.
Job Description with Roles & Responsibilities:  Handling user calls, providing first level telephonic support for respective technology, escalate to next level , track calls till closure, provide feedback to user
Skillset:  Handling user calls, providing first level telephonic support for respective technology, escalate to next level , track calls till closure, provide feedback to user

 

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