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End user support

This requirement is valid till 15-11-2019

Required Skills:

  End user support
Location:  Bangalore
Domain:  IT & ITES,
Qualification:  Any Degree,
Experience:  3-5 yrs.
Job Description with Roles & Responsibilities: 

     4 – 6  years in IT End User assets (such as Laptop, Desktop, Mobile device) management  experience is a must

·         Mac device support experience is preferred

·         Hands-on experience in Device provisioning, data wipe and other IT End User assets is requirement for this role

·         Excellent communication (verbal & written)  is a must for this role to interact with global client base

·         Ability to quickly learn customer’s asset management process based on SOP & on-job training is required to be successful in this role

·         Outstanding customer experience required in this role.

 


Skillset: 

     4 – 6  years in IT End User assets (such as Laptop, Desktop, Mobile device) management  experience is a must

·         Mac device support experience is preferred

·         Hands-on experience in Device provisioning, data wipe and other IT End User assets is requirement for this role

·         Excellent communication (verbal & written)  is a must for this role to interact with global client base

·         Ability to quickly learn customer’s asset management process based on SOP & on-job training is required to be successful in this role

·         Outstanding customer experience required in this role.

 


Additional Inputs: 

     4 – 6  years in IT End User assets (such as Laptop, Desktop, Mobile device) management  experience is a must

·         Mac device support experience is preferred

·         Hands-on experience in Device provisioning, data wipe and other IT End User assets is requirement for this role

·         Excellent communication (verbal & written)  is a must for this role to interact with global client base

·         Ability to quickly learn customer’s asset management process based on SOP & on-job training is required to be successful in this role

·         Outstanding customer experience required in this role.

 


 

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