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Desktop Engineer

Required Skills:

  Desktop support
Location:  Gurgaon
Employment Type:  Contract
Experience:  1-5 yrs.
Valid Through:  24-05-2018

Job Description:

 

Skill- Desktop SUpport Location- Gurgaon-MSIL Experience:- 1+ years JD:-Must have experience on Windows Operating, Outlook, Printer and scanner, Harware and Application support, awareness about Remote support. Install desktop OS, messaging client, applications, as per Customer’s software deployment policy, and add or remove accessories, peripherals and configure PCs Maintain inventory of spares at CUSTOMER Locations. Spares to be used or issued on need basis after approval from concerned CUSTOMER IT Configure desktop and laptop as per the desktop/laptop standardisation policies of CUSTOMER Configuration of printers, data card, scanners, digital signatures etc. Configuration of internet settings and proxy settings Configuration of mail clients and troubleshooting mail client related issues Troubleshoot and resolve desktop / laptop OS issues Isolate system issues; diagnose standard software issues and report hardware issues to respective vendors Troubleshooting printer / scanner related issues at users’ desktop/laptop and reporting hardware issues to vendors Configure print queues for Servers / Users / Groups Configure appropriate rights and permissions for accessing printers Configure the desktops using tools as defined in Schedule A Solution Baselines Manage disk and folder sharing, and permission settings on desktops

 

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