n \\\\r\\\\n Troubleshoot and resolve\\\\r\\\\n desktop incidents
n \\\\r\\\\n Manage disk and folder sharing, and permission settings on\\\\r\\\\n desktops
n \\\\r\\\\n Handle printer problems at users’ desktops
n \\\\r\\\\n Provide support to voice equipment including support for Lupin’s\\\\r\\\\n VOIP voice devices such as plugging in the headsets and carrying out headset\\\\r\\\\n settings
n \\\\r\\\\n Assist users in accessing applications
