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Business System Analyst

Required Skills:

  Business Analyst
Location:  Bangalore
Employment Type:  Permanent
Experience:  4-6 yrs.
Valid Through:  25-05-2018

Job Description:

 

Business Systems Analyst: Position- Jarvis messaging implementation Role- As a Business analyst, this individual will be responsible for collaborating with relevant business stakeholders, understand the business functionality, translate into functional specifications requirements and get the implementation done. Need to have the business process understanding of customer care in general and implementation capabilities within Microsoft Dynamics. Need to have worked with end to end implementation of data integration projects involving multiple Customer Support Chat tools such as Live Person, Live engage, CRM, tele sales, Genesis etc. Skills: - 4 to 6 years of BSA experience in Customer support related projects involving MS dynamics. - Need to have data profiling experience working with Big data layer Hadoop, Hive, HANA at minimum , - Need to be able to come up with SQL constructs for data validation for functional testing, regression and UAT PAT testing - visualization experience using self service tools, BI such as tableau, power BI, - SSAS cubing experience on top of Hadoop data sets is an added advantage. - Experience in implementation, upgrade and support projects - Experience writing test plans and test cases - Understanding of software lifecycle methodology and information systems development in an agile environment - Understanding of release and change management process - Ability to establish strong IT value to the business, accelerate delivery of projects and increase quality - Strong analytical and problem solving skills - Excellent work standards and highly motivated - Excellent oral and written communication skills interpersonal and client facing

 

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